PRESS RELEASE: MoreComputers.com wins yet another national customer service award

MoreComputers.com wins yet another national customer service award.

Sheffield's MoreComputers.com has once again been named Online Retailer of the Year by readers of leading technology magazine PC Pro.

The South Yorkshire e-commerce specialist took home the top prize after scoring higher than big brands like John Lewis and Amazon in the PC Pro Excellence Survey, the most comprehensive survey of it's kind in the UK tech sector with more than 11,000 readers voting.

The 2012 award joins the many gongs and certificates already residing at the MoreComputers.com head office on Collegiate Crescent, where More's customer service team work hard to consistently provide the best online shopping experience for thousands of customers. More have now won national customer service awards from both PC Pro and PC Advisor magazines as well as shopping comparison site PriceRunner.

MoreComputers.com, Brian Trevaskiss said: "We're extremely proud of the great team here at More, they'll always go that extra mile to make sure our customers get remarkable service. This latest award proves they really do stand out in the highly competitive online shopping sector - they totally deserve it".

The PC Pro awards are 100% reader voted and PC Pro says nobody buys their way onto the shortlist or is excused if they finish bottom. It's the big high street names like Currys, Tesco and Argos that occupy the lowest slots on the results table.

When it comes to online shopping it would appear the retail giants could learn a lot about customer service from the Sheffielders at MoreComputers.com.

Brian Trevaskiss with some of the awards MoreComputers.com has won

Barry Collins, Editor of PC Pro Magazine, presents the 2012 online retailer of the year award to Brian Trevaskiss of MoreComputers.com

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Images and logos can be found here


NOTES TO EDITORS:

MoreFrom group is a group of websites best known for MoreFrom.com and MoreComputers.com.

MoreComputers.com sells over 160,000 products including computers,
televisions, cameras, accessories, telephones, satNav, MP3 players and
downloadable software

MoreComputers.com is rated as one of the best online retailers in the
UK and is award winning:
Won Best Online Retailer in the PC Pro Awards 2012
Won PC Advisor Best Specialist online IT retailer 2011 and was runner up in 2012
Received six out of six stars for customer service in the PC Pro
Awards 2006, 2007, 2008, 2009 and 2010
Won Best Online Retailer in the PC Pro Awards 2009
Won Retailer of the Year in the PriceRunner awards 2006

MoreComputers.com has a 94% customer service satisfaction rating,
compared to the industry average of 85% (PC Pro magazine 2012 Service
and Reliability Survey)

MoreComputers.com was founded by Chris Wheater and is headquartered in Sheffield

More info at http://www.morecomputers.com

STUDENT DISCOUNT FOR EVERYBODY: Samsung are offering up to £100 Cash Back on selected Gizmo's

Samsung are marketing their latest venture as a 'Back to College' promotion, although it does apply to everybody. So if you're like me and you still have an expired student card in your wallet, you still qualify for discount on some of the latest Samsung Notebooks, Tablets and Solid State Drives. To make it easier for you, I have created a MoreFrom webpage conveying all of the qualifying products.

Here's how it works:

STEP 1 - Purchase one of the qualifying Samsung products from the MoreFrom Group

STEP 2 - Visit the Samsung website within 30 days of purchase, then complete their online claim form - you will need to hand the item serial number and the invoice we provide

STEP 3 - Expect either a bank transfer or cheque within the next 45 days

This offer ends 30/09/2012 so order now from our Award Winning Website before its too late.

If you require further information, contact Danny - orders@morefromgroup.co.uk.

Thanks for your votes! We won Best Online Retailer 2012!

PC Pro Editor Barry Collins presents Brian Trevaskiss with the award

The results of the 2012 PC Pro Excellence Awards have just been published and we're more than happy to say "We Won - Again"! We'd also like to say a big, big thank you to everyone who bought from us then completed the PC Pro Awards Survey - we're really pleased with our scores.

• Customer Service 94%
• Delivery 96%
• Satisfaction 93%
• Overall 94%

If you're not familiar with the PC Pro Awards, here's how PC Pro describe them:

"When spending hundreds or thousands of pounds on IT equipment, you want to trust the companies from which you're buying. The PC Pro Excellence Awards give the firmest possible indication of which deserve your custom. More than 11,000 readers voted in this year’s survey. Each of our 20 awards are 100% reader voted – nobody buys their way onto a shortlist or is excused if they finish bottom. The result is a body of experience and opinion you can trust when you next buy a laptop, tablet or digital camera".

It really is worth looking at the full results for the awards - it's a great way to see which brands and companies shoppers rate and which one's you might want to avoid.

MoreFrom.Me - A truly innovative Social Shopping E-Commerce Solution

MoreFrom.me is a groundbreaking e-commerce concept where anyone can personalise an online store, share it with their social network and earn commission on every sale.

The MoreFrom Group runs several websites including the award-winning MoreComputers.com On analysing customer behaviour, MoreFrom identified a particularly influential group who were recommending to their social network which products to buy and where to buy them.


MoreFrom set out to find a way to reward and encourage these important Facebook, Twitter and blog influencers. They created MoreFrom.me, which embodies this kind of social selling.

Brian Trevaskiss, Head of Marketing at the MoreFrom Group explains:"MoreFrom.Me combines the best marketing tool - (a recommendation from a family member or friend) with the power of social media.
It's an online presence individuals can personalise and curate, where they are compensated in a transparent and authentic way."

MoreFrom.me makes it easy for anyone to create a personalised online technology store. These influencers can curate from over 100,000 big brand and niche products, recommending them through their site and then through social networks. They can earn up to 13% commission for every sale they make.

Brian adds: "In targeting these groups we can increase our business revenues through viral networking by empowering a 'virtual' sales force. It makes for very effective marketing as these people have both access and credibility."



The MoreFrom.me model takes e-commerce and social selling to the next level. Brian identifies four key markets the service appeals to. "First are the technology enthusiasts, proud ‘geeks’ who people turn to for advice. A second group is made up of IT industry professionals who want a zero cost way to sell online. Third are non-profit organisations looking to raise funds, and lastly technology bloggers who can earn affiliate commission for sales of products they review."

Technology bloggers have embraced this idea in particular, Matthew Gibbons, creator of ‘All Things Android’ comments:"Our aim at All Things Android UK is to provide useful information that our readers can trust. If we recommend an Android device or an associated product, it’s because we’ve done our research and genuinely believe it’s a quality product".

"We created our online store All Things Tech UK as a natural progression from recommending products to being able to sell them. In one easy step readers can make a purchase based on what they’ve read. The very fact that they’re reading the blog in the first place means they trust what we’re saying and will invest in a product as a result."

About MoreFrom.me
The world’s first ‘social shopping enabled’ online stores reward customers when they create personalised versions of the MoreComputers.com website and then recommend its IT products to purchase.
www.MoreFrom.me