Monday, 8 October 2012

PRESS RELEASE: wins yet another national customer service award wins yet another national customer service award.

Sheffield's has once again been named Online Retailer of the Year by readers of leading technology magazine PC Pro.

The South Yorkshire e-commerce specialist took home the top prize after scoring higher than big brands like John Lewis and Amazon in the PC Pro Excellence Survey, the most comprehensive survey of it's kind in the UK tech sector with more than 11,000 readers voting.

The 2012 award joins the many gongs and certificates already residing at the head office on Collegiate Crescent, where More's customer service team work hard to consistently provide the best online shopping experience for thousands of customers. More have now won national customer service awards from both PC Pro and PC Advisor magazines as well as shopping comparison site PriceRunner., Brian Trevaskiss said: "We're extremely proud of the great team here at More, they'll always go that extra mile to make sure our customers get remarkable service. This latest award proves they really do stand out in the highly competitive online shopping sector - they totally deserve it".

The PC Pro awards are 100% reader voted and PC Pro says nobody buys their way onto the shortlist or is excused if they finish bottom. It's the big high street names like Currys, Tesco and Argos that occupy the lowest slots on the results table.

When it comes to online shopping it would appear the retail giants could learn a lot about customer service from the Sheffielders at

Brian Trevaskiss with some of the awards has won

Barry Collins, Editor of PC Pro Magazine, presents the 2012 online retailer of the year award to Brian Trevaskiss of


Images and logos can be found here


MoreFrom group is a group of websites best known for and sells over 160,000 products including computers,
televisions, cameras, accessories, telephones, satNav, MP3 players and
downloadable software is rated as one of the best online retailers in the
UK and is award winning:
Won Best Online Retailer in the PC Pro Awards 2012
Won PC Advisor Best Specialist online IT retailer 2011 and was runner up in 2012
Received six out of six stars for customer service in the PC Pro
Awards 2006, 2007, 2008, 2009 and 2010
Won Best Online Retailer in the PC Pro Awards 2009
Won Retailer of the Year in the PriceRunner awards 2006 has a 94% customer service satisfaction rating,
compared to the industry average of 85% (PC Pro magazine 2012 Service
and Reliability Survey) was founded by Chris Wheater and is headquartered in Sheffield

More info at

1 comment:

  1. I am glad that I had the fortune to stumble across your blog. It’s definitely an important issue that not enough people are talking about. Thanks