A big thank you to everyone who took part in the 2009 PC Pro service and reliability survey. I'm thrilled to say we won the 'best online retailer' category and maintained our 6 out of 6 stars for customer service for the forth year in a row. Well done to the customer service team!
We beat off some big household names like Amazon, Argos, Dixons and 27 other retailers to win. PC Pro had this to say:
'The online vendors category has more competition than any other, with over 30 companies rated here. To stand out takes something special, and Morecomputers clearly has it, with customer service being key to its success: it scored a 94% satisfaction rating, compared to the industry average of 85%, and it was universally praised for its delivery accuracy and punctuality too'.
'The online vendors category has more competition than any other, with over 30 companies rated here. To stand out takes something special, and Morecomputers clearly has it, with customer service being key to its success: it scored a 94% satisfaction rating, compared to the industry average of 85%, and it was universally praised for its delivery accuracy and punctuality too'.
It's always nice to win awards, but it's the customer voted for awards that mean the most to us and with 14,000 people taking part in the survey these are the biggest in the IT industry.
You can see more details on the PC Pro Awards 2009 site
You can see more details on the PC Pro Awards 2009 site
Chris Wheater MD at More accepts the award for Best Online Retailer from comedian Hugh Dennis
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