More survey success - Sheffield based company MoreComputers.com shines in national survey of online retailers
Yorkshire based electronics retailer; MoreComputers.com has once again beaten off stiff competition from 40 renowned national players including Argos, Amazon, Dixons and Play to be awarded Highly Commended in the PC Pro Service and Reliability Survey 2010.
MoreComputers.com was set up by local entrepreneur Chris Wheater, and sells 90,000 electrical products, including cameras, laptops, phones, televisions and computer equipment.
The city firm scored a massive 94% for overall customer satisfaction, 92% for Service and 95% for delivery in the biggest survey in the IT industry. Having topped the survey last year they were narrowly squeezed off out of the top slot by the stalwart of British retail John Lewis.
Chris is proud of the results and comments, "These are great results, we’ve become increasingly known for our outstanding customer service, receiving six out of six stars in the last five years in the PC Pro survey. It’s this consistency that reflects our determination and hard work to please our customers."
The PC Pro Service and Reliability Survey is designed to showcase the best brands and companies in the IT industry with over 12,000 people completing the survey and commenting on their favourite products and retailers across 20 product categories.
The star ratings for all 40 retailers can be found here